Check for a little hole on the side of your handset and insert the tool to eject the SIM card. You will need an SIM eject tool to open the caddy the SIM is sitting in. If your phone doesn’t have a removable battery, the SIM card slot will probably be on the side of the phone. You might have to take the battery out to get to it. Turn the phone off and locate the SIM (the SIM card can be found on an older model of phone by sliding or popping open the back panel). Perhaps the SIM card slot isn’t well designed. The error might also be down to an ill-fitting SIM. See whether the SIM card is inserted properly. Solution 2: Check the Sim Card Is Inserted Correctly

If this works, then the issue was down to the SIM activation or network. Now power it back on and see whether the SIM card is activated and the error message has gone. Power down the phone and wait a few seconds. Sometimes turning the phone off and back on again can solve the issue. Now let’s take a look at five different methods you can try to solve this error. When you follow the solutions below, you will just need to do the processes twice, once for each SIM card. If this error message includes a number, it’s because you are using a dual-SIM phone.īoth slots are numbered so it’s possible to see ‘SIM 2 Not Provisioned’ for example. It typically means you won’t be able to make or answer voice calls. This is a combination of Wi-Fi and mobile networks. This error can happen on devices which are connected to the Google Fi network. The SIM must be unlocked so you can use it in any compatible cellphone. It’s also possible to get the error if you’re trying to use a SIM card which is locked to another phone.

Your mobile network provider’s server isn’t available (eg: the Apple server has to be online to use an iPhone).

You bought a new phone and a new SIM card.

You are transferring your phone contacts on to a new SIM card.

This error usually happens when one of the following happens: If it occurs when you’re not trying to register a new SIM card then it probably means your SIM is faulty and should be replaced. The ‘ SIM Not Provisioned MM2’ error can occur when you try to register a new SIM card.

Your phone is identified as yours on the mobile network, because of the IMEI number, so you can make calls and access the internet. SIM cards contain information that’s helpful when identifying your cellphone account. We are going to take a look at why you would experience this error when changing over SIM cards and what exactly it means.

Sim 1 not provisioned